Overview

This participant privacy statement (“Statement”) applies to personal information collected by Ignite 360 LLC (“Ignite,” “we,” “us,” or “our”) from participants in our research studies (“Participants”), and is effective as of the date last updated, above. We recognize that privacy is an important issue and have developed this Statement to explain our practices regarding Participant personal information.

By participating in one of our research studies, submitting information to us, or otherwise agreeing to this Statement, you understand and consent to our collection and use of your personal information as described herein.

Please note that this Statement does not describe additional processing of personal information that may be undertaken by the third parties on whose behalf it is collected.

Sources of personal information we collect

We receive participant personal information only from our recruiting partners with whom participants originally had a relationship, our Clients, and participants themselves. 

Types of personal information we collect

We collect personal information at every tough point or interaction with Participants, and in every aspect of conducting our business we may collect personal information.  This personal information includes name, address, email, phone (“Contact Information”), as well as audio recordings; video recordings; transcripts; photographs; comments; notes; drawings; concepts; recipes; ideas; suggestions; impressions and opinions related to planned concepts, marketing, advertising, creative strategies and plans, research techniques, product names or attributes, and other non-public information.

How we use personal information we collect

We use the personal information to create insights, including inferences, with which we generate reports for our research clients (“Clients”). We may merge or co-mingle the personal information we receive from third parties with the personal information we maintain about you and other data collected through your participation in our research studies. We store the personal information, insights, and reports (collectively, “Research Data”) securely.  

We retain Research Data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which we process your personal information, whether we can achieve those purposes through other means, and the applicable legal requirements. We retain Contact Information for no longer than 30 days after the completion of the project.

How we share personal information we collect

We typically share Research Data with our Clients in the form of aggregate consumer insights, with select individualized Participant personal information included and identified by Participant first name, city, and possibly a photograph.  However, we may share any and all Research Data collected with our Clients in the form of raw data, reports, or otherwise.  Our Clients may in turn combine, transform, edit, alter, modify, enhance, broadcast, telecast, duplicate, distribute, or otherwise use the Research Data for any purpose using both automated and manual methods of processing.

We may from time to time use business partners, suppliers, and sub-contractors (“Service Providers”) to assist us with our business (for example, without limitation participant recruiters, fieldhouses, transcriptionists, and video editors). These Service Providers have access to your personal information only to perform the respective tasks assigned to them on our behalf, and are obligated not to disclose or use it for any other purpose.

We cooperate with government and law enforcement officials and private parties to enforce and comply with the law. We may disclose your personal information to government or law enforcement officials or private parties in response to lawful requests when we believe disclosure or sharing is necessary to comply with any legal obligation, enforce or apply our terms and conditions, respond to claims and legal process, protect our services, members, dealers, our rights and/or the safety of the public or any person, or prevent or stop any illegal, unethical or legally actionable activity (including for the purposes of fraud protection).

We may share some or all of your personal information in connection with or during negotiation of any merger, financing, acquisition or dissolution transaction, or proceeding involving sale, transfer, divestiture, or disclosure of all or a portion of our business or assets. In the event of an insolvency, bankruptcy, or receivership, personal information may also be transferred as a business asset. If another company or individual acquires our business, or assets, that company or individual will possess the personal information collected by us and will assume the rights and obligations regarding your personal information as described in this Statement.

Security of the personal information we collect

No method of electronic storage or method of transmission over the Internet is 100% secure. Therefore, we cannot guarantee the absolute security or personal information or the Research Data. However, we make efforts to protect your personal information from improper or unauthorized loss, misuse, access, disclosure, alteration, or destruction. If you have questions about the security of your personal information, contact us as specified below.

Your choices with respect to personal information we collect

Depending on the laws of your jurisdiction, you may have certain rights with respect to your personal information. 

We collect and use Participant personal information solely on behalf of our Clients.  As such, if you have a request related to the personal information you provide us, we may be able to complete the request, but may also be required to refer you to the Client on whose behalf we collected your personal information. If we refer you to the Client on whose behalf we collected your information we will inform you of the processes the Client has established for you to exercise your rights with respect to personal information.

When exercising your rights or otherwise assisting you, we may need to request specific information from you to help us confirm your identity. This is a security measure to ensure that personal information is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

If you have questions regarding this Statement or our treatment of your personal information, you may contact us at:

Ignite 360 LLC, 40 Bronte Street, San Francisco, CA 94110 | 1-855-446-8360 | privacy@ignite-360.com

For inquiries or complaints regarding your Data Subject Rights click on the button below:

Changes to this privacy statement

We may update this Statement from time to time, in our sole discretion. When we do so, we will post the new Statement on our website. You should consult the online version of this Statement regularly for any changes. Continued participation in our research studies following posting of such changes constitutes your acknowledgement of such changes and agreement to be bound by the changes. If you do not agree, you should notify us immediately and discontinue your participation in any research study.

Copyright © 2019 Ignite 360, LLC.  All rights reserved.